What We’re Doing To Stop the Spread of COVID-19

In the interest of public health and safety, we are requiring all players to show proof of COVID-19 vaccination at the time of their game.

A valid vaccination record/card must be shown by every player upon arrival for their game. A picture of the card is acceptable. Players will be asked to reschedule if they do not provide proof of vaccination before their game. Absolutely no refunds will be given for failure to provide proof of vaccination. Masks continue to be mandatory at all times for all players while in our venue.

Our Staff:

Employees are screened for COVID symptoms at the beginning of each shift, and are required to stay home if they are exhibiting any signs of illness. We are firmly aligned with the Families First Coronavirus Response Act (FFCRA) to ensure employees who are ill will receive compensation for staying home, and feel no pressure to return to work before they’re cleared by a medical professional.

Our operating practices include social distancing, and our employees will ALWAYS be wearing a mask when engaging with players or other staff.

Our Venue: 

After being played, each game spends at least 30 minutes of quality time with one of our portable air purifiers, ensuring a full air change through a HEPA air filter. Props & surfaces in games & common areas are also wiped down between each team.

We have restricted access to certain parts of the venue to limit opportunities for COVID spread, and markers have been placed in the venue to ensure social distancing between players and staff.

Our Players:

Players will have access to gloves, hand sanitizer, and hand washing upon request.

In accordance with public safety guidelines, we require all players to wear masks over mouth & nose at all times in our venue.

All of our games are private, so players will only be in a room with people they know.

We encourage players who are feeling ill to stay home. We will gladly reschedule your game to a later date if you need to cancel any time before your booking.

The Escape New Haven team would like to thank everyone for your support during this time. We’re doing our best to keep our employees, visitors, and community safe as we stay on top of the ever-changing needs in the greater New Haven area. We hope everyone stays healthy, and we’d be glad to have you join us for a unique escape experience!

Day-to-Day Safety Practices


In case of a fire in any room, linked flame & smoke alarms will sound throughout the venue. We have four fire extinguishers in house, and they are recharged every year. (Thankfully, we’ve only had to use them once…)

Thanks to the generosity of the MVS Dragonheart Foundationwe have an AED on site and ready for use.

Finally, each of our magnetic door locks can be overridden with a single button push by players or staff, and we have installed a custom “god mic” that allows our staff to override all game sounds in order to make a venue-wide announcement in case of emergency.


During the hiring process, some of our key criteria are judgment and work experience. This is nobody’s first, second, or even third rodeo; our amazing team is responsible, mature, and boasts an impressive array of current & former occupations including bouncer, store manager, and health aide.

Every member of our staff is certified by the Red Cross in CPR, AED use, and First Aid. We had fun with it, of course, but ultimately the reason we made this investment is that we recognize and take seriously our responsibility to players at our venue in the case of an emergency.