Careers

Do you want to be part of a team that is dedicated to the idea that real life should be fun? At Escape New Haven, we are a group of passionate designers, makers, and gamers who have been producing and running cutting-edge escape games for the past five years. We regularly hire for part-time and full-time positions, and we even have a separate pitch-your-own internship program.

Come join us!

Positions

On-Site Team-Building Sales

Summary

Title: On-Site Team-Building Salesperson
Position Type: part-time
Compensation: $11/hour + $200 commission per new sale
Location: remote within CT

Role Details

In addition to our classic in-venue escape rooms, Escape New Haven offers team-building puzzle-based adventures that we bring to a venue of our guests’ choosing. As an On-Site Team-Building Salesperson, you will be responsible for connecting with Connecticut businesses, organizations, and universities to share information about our off-site games.

About Us

At Escape New Haven, we have been innovating in the escape room industry since 2014. You will join a talented staff with a strong sense of camaraderie — many of us meet outside of work to play board games, go to Renaissance Faires, attend each other’s shows, or just go out for drinks. While your main work will be customer outreach and sales, you will also find occasional opportunities to share & learn new skills, pick up extra shifts & responsibilities, and make improvements to the venue.

Schedule

This is a part-time position with a flexible schedule.
5-15 hours per week to begin, with more hours authorized for successful salespeople.

Qualifications

  • Self-motivated and highly disciplined
  • Comfortable with and adept at customer outreach
  • Confident and professional phone/email manner
  • High attention to detail

Responsibilities

  • Independently identifying businesses, organizations, and universities who would benefit from and enjoy our off-site team-building experiences
  • Connecting with appropriate persons in each organization to share information about our products
  • Maintaining an organized outreach log of contacts
  • Following up with contacts at necessary intervals
  • Identifying opportunities for Escape New Haven to expand its outreach

Hiring Process

  1. Online application
  2. In-person interview
  3. Reference calls

Game Operator (part-time)

Summary [Not Currently Hiring]

We are not currently hiring for this position, but if you would like to submit an application, we will keep it on file for consideration when a position becomes available.
Title: Game Operator
Position Type: part-time
Compensation: $15/hour
Location: New Haven, CT

Role Details

We are not currently hiring for this position, but if you would like to submit an application, we will keep it on file for consideration when a position becomes available.
Game Operators are the face of Escape New Haven. You will be responsible for ensuring all of our guests have an exceptionally enjoyable and memorable experience, from the moment they enter our venue until the moment they leave. In this role, you will also curate and create content on our Facebook and Instagram pages.

About Us

At Escape New Haven, we have been innovating in the escape room industry since 2014. You will join a talented staff with a strong sense of camaraderie — many of us meet outside of work to play board games, go to Renaissance Faires, attend each other’s shows, or just go out for drinks. While your main work will be game operation and customer service, you will also find regular opportunities to share & learn new skills, pick up extra shifts & responsibilities, make improvements to the venue, and contribute to new game designs.

Schedule

We are not currently hiring for this position, but if you would like to submit an application, we will keep it on file for consideration when a position becomes available. Our hours of operation are weekday evenings, and all day on weekends.

Qualifications

  • Genuine love of helping and serving others
  • Confidence speaking in front of large groups of people
  • Strong written and verbal communication skills
  • High attention to detail
  • Ability to responsibly handle challenging situations and perform multiple tasks at one time
  • Ability to quickly develop proficiency in new tools and technology
  • Familiarity with and interest in escape rooms, games/puzzles, and/or immersive entertainment

Responsibilities

  • Greeting players and briefing teams
  • Providing judicious hints/clues and encouragement based on your observation of players’ in-game progress
  • Facilitating the end-of-game experience (debrief, team photo, etc.)
  • Resetting games with 100% accuracy
  • Making spot repairs/replacements when needed
  • Maintaining a welcoming and clean atmosphere in our common spaces
  • Curating and generating content for our social media pages

Hiring Process

We are not currently hiring for this position, but if you would like to submit an application, we will keep it on file for consideration when a position becomes available.

Step 1: Complete an application

Apply: On-Site Team-Building Sales
Apply: Game Operator

Part 2: Send us your résumé

Please upload your résumé using the tool below (.pdf, .doc, or .docx), including your last name in the filename. If you would like to send additional portfolio items or materials, or have a problem with the uploader, you can e-mail us at careers [at] escapenewhaven [dot] com. We look forward to reading your application.



P.S. Know someone who might be a good fit for one of our positions? Let them know!

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