Careers

Do you want to be part of a team that is dedicated to the idea that real life should be fun? At Escape New Haven, we are a group of passionate designers, makers, and gamers who have been producing and running cutting-edge escape games for the past nine years. We regularly hire for part-time and full-time positions, and we even have a separate pitch-your-own internship program.

Come join us!

Step 1: Complete an application

We are currently hiring for a game operator position! If you’re interested in working with us, please feel free to submit an application and we’ll be in touch shortly!

Greeter/Resetter (part-time)

Resetter/Greeter -> Game Operator

In order to be considered for this position you must complete BOTHย steps:
1. Complete an Application by clicking the “Apply Now” button below.
2. Submit your rรฉsumรฉ via the uploader on this page, or email it directly to careers [at] escapenewhaven [dot] com.

Summary

Title: Greeter/Resetter -> Game Operator
Position Type: part-time
Compensation: Greeter/Resetter: $17/hour; Game Operator: $18/hr;ย  Automatic annual cost-of-living adjustments.ย ย 
Location: New Haven, CT

Role Details

As a Greeter/Resetter, you will be responsible for supporting the smooth operation of our guests’ games by greeting and onboarding teams and ensuring each game room is reset, clean, and ready for incoming teams. You will also be part of the operational team for our traveling games. You will also have opportunities to operate our escape games, share and learn new skills, and contribute to our games’ puzzles and props.

About Us

At Escape New Haven, we have been innovating in the escape room industry since 2014. You will join a talented staff with a strong sense of camaraderie — many of us meet outside of work to watch movies, play board games, attend community events, support each other’s shows, or just go out for drinks. Our team is made up of engineers, artists, gamers, professional DnD DMs, performers, theatre techies, electricians, and even a couple humans.

Schedule

Saturday Night Shift (4PM-Midnight)
Additional “Coverage” Shifts Available on case-by-case basis.

Qualifications

  • Genuine love of helping and serving others
  • Confidence speaking in front of large groups of people
  • Strong written and verbal communication skills
  • High attention to detail
  • Ability to responsibly handle challenging situations and perform multiple tasks at one time
  • Ability to quickly develop proficiency in new tools and technology
  • Familiarity with and interest in escape rooms, games/puzzles, and/or immersive entertainment

Responsibilities

  • Greeting players and briefing teams
  • Facilitating the end-of-game experience (debrief, team photo, etc.)
  • Resetting games with 100% accuracy
  • Making spot repairs/replacements when needed
  • Maintaining a welcoming and clean atmosphere in our common spaces
  • Operating our traveling team-building games: Wreck Havoc, Zachariah’s Marvelous Invention, and Vanishing Island

Hiring Process

Step 1: Submit an application by clicking the button below
Step 2: Submit your rรฉsumรฉ via the uploader on this page, or email it directly to careers [at] escapenewhaven [dot] com.
That’s it! We’re looking forward to reviewing your application.
APPLY NOW

Step 2: Send us your rรฉsumรฉ

Please upload your rรฉsumรฉ using the tool below (.pdf, .doc, or .docx), including your last name in the filename. If you would like to send additional portfolio items or materials, or have a problem with the uploader, you can e-mail us at careers [at] escapenewhaven [dot] com. We look forward to reading your application.

    P.S. Know someone who might be a good fit for one of our positions? Let them know!

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