Careers

Do you want to be part of a team that is dedicated to the idea that real life should be fun? At Escape New Haven, we are a group of passionate designers, makers, and gamers who have been producing and running cutting-edge escape games for the past nine years. We regularly hire for part-time and full-time positions, and we even have a separate pitch-your-own internship program.

Come join us!

(Updated June 2025) We are not currently hiring for any positions. However, when hiring we will always look first at résumés that have been proactively sent to us by interested applicants. If you would like us to have your résumé on file, please use the upload tool at the bottom of this page or email us directly at careers [at] escapenewhaven [dot] come. Information on our entry level position is below. Thank you!

Greeter/Resetter (part-time)

Summary

Title: Greeter/Resetter -> Game Operator
Position Type: part-time
Compensation: Starting: $18.00/hour; 1 year’s experience: $19.62/hr; automatic biannual cost-of-living raises.  
Location: New Haven, CT

Role Details

As a Greeter/Resetter, you will be responsible for supporting the smooth operation of our guests’ games by greeting & onboarding teams and ensuring each game room is reset, clean, and ready for incoming teams. You may also be part of the operational team for our traveling games. As you become familiar with the games, you will be trained to operate them (offerings hints and troubleshooting). You will also share & learn new fabrication skills and contribute to the creation of new puzzles and props.

About Us

At Escape New Haven, we have been innovating in the escape room industry since 2014. You will join a talented staff with a variety of skill sets, interests, and accomplishments. Our team is made up of engineers, artists, gamers, professional D&D DMs, performers, theatre techies, electricians… and even a few humans.

Schedule

TBD
Saturday Night Shift (4PM-Midnight)
Additional “Coverage” Shifts Available on case-by-case basis.

Qualifications

  • Genuine love of helping and serving others
  • Confidence speaking in front of large groups of people
  • Strong written and verbal communication skills
  • High attention to detail
  • Ability to responsibly handle challenging situations and perform multiple tasks at one time
  • Ability to quickly develop proficiency in new tools and technology
  • Familiarity with and interest in escape rooms, games/puzzles, and/or immersive entertainment

Responsibilities

  • Greeting players and briefing teams
  • Facilitating the end-of-game experience (debrief, team photo, etc.)
  • Resetting games with 100% accuracy
  • Making spot repairs/replacements when needed
  • Maintaining a welcoming and clean atmosphere in our common spaces
  • Operating our traveling team-building games: Wreck Havoc, Zachariah’s Marvelous Invention, and Vanishing Island

Hiring Process

We are not currently hiring for this position. However, when hiring we will always look first at résumés that have been proactively sent to us by interested applicants. If you would like us to have your résumé on file, please use the upload tool below or email us directly at careers [at] escapenewhaven [dot] come. Thank you!
In order to be considered for this position you must complete BOTH steps:
1. Complete an Application by clicking the “Apply Now” button below.
2. Submit your résumé via the uploader on this page, or email it directly to careers [at] escapenewhaven [dot] com.

Send us your résumé

Please upload your résumé using the tool below (.pdf, .doc, or .docx), including your last name in the filename. If you would like to send additional portfolio items or materials, or have a problem with the uploader, you can e-mail us at careers [at] escapenewhaven [dot] com. We look forward to reading your application.

    P.S. Know someone who might be a good fit for one of our positions? Let them know!

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