About Us

About Our Escape Room

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Located at 103 Whitney Ave in New Haven, Connecticut, Escape New Haven is a cooperative, real-life "escape room" -- an adventure space where nothing is as it seems. You and your team are trapped; you have 60 minutes to escape the room by solving a series of puzzles that will challenge your mind and confound your senses. Explore, adapt, work together, think creatively... and you just might succeed.

Challenge Yourself
Go somewhere different. Think outside the box.

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Build a Team
Learn teammates' strengths. Practice working together.

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Have Some Fun!
Great for couples, families, parties, and corporate teams.

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Frequently Asked Questions

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What's it like?

Picture this: You’re locked in a room, along with 1-7 other people -- old friends or new, it’s up to you. A countdown timer shows that you have 60 minutes remaining. You look around the room. A locked cabinet; strange markings on the wall; an unfinished diary... What does it all mean? You can only hope that by working together, solving puzzle after puzzle, your team will find a way out before time runs out. The clock is ticking...

Who can play?

For safety and because of the abstract reasoning involved, our games are only for players ages 10+. Players aged 10-14 must be accompanied by a responsible adult; and all minors (ages 10-17) must bring a waiver signed by a parent or guardian. Because our games are active and many of the puzzles require dexterity and sensory acuity to solve, the activity may not be appropriate for persons with limited mobility or sensory perception; for details, please contact us and we will do our best to accommodate.

Are there different games?

Yes! Currently you can search for clues to an artist's disappearance, investigate a mysterious movie set, or explore an abandoned space station. The Gallery can accommodate up to 6 players; the Crypt, 4; and the Space Station, 8 (or 16 if both Space Stations are booked simultaneously). For more about each game, including storyline and difficulty, check out our Games page.

Is it scary? Is it safe?

Our games may have some thrilling moments, but they are not inherently scary. They are also 100% safe: you will not actually be locked in, so you can leave any time you'd like, even if you're just feeling uncomfortable or need to use the restroom. If you're bringing friends and they don't know what they're getting themselves into, don't worry -- we'll do our best to put them at ease.

How do I get tickets?

Our games are $26 per ticket -- 1 ticket per person -- except for students and children, who can play for only $22 per ticket. Spots go fast, so if you and your friends/date/family/coworkers have a particular date in mind, we suggest that you book a game as soon as possible. We do not accept walk-ins. Gift vouchers are available here.

Parties? Team-building?

Yes, and yes! We've hosted birthdays for ages 11 to 55, and been chosen for team-building by companies large and small -- including Verizon, SeeClickFix, and The Home Depot, to name just a few. Our venue can accommodate private events of up to 27 players, or even more if you book your games back-to-back. See our Private Bookings page for details on group size and pricing.

Can my team size exceed the listed capacity?

If your team will be booking all of the tickets in a given game, then we are often able to add a "+1" while still complying with fire/safety standards. Please contact us to inquire. However, keep in mind that our listed maximums are chosen very carefully, based on the number of puzzles and the amount of physical space available. With a "+1," you may not achieve Maximum Fun™. To preserve the quality of everyone's experience, we will never allow more than a single "+1" per game.

Do you sell gift cards?

Absolutely! We sell "generic" gift vouchers (good for any game) in quantities of 1, 2, and 4; or, if you already know which game you'd like to give as a gift, you can buy a "specific" gift voucher for any number of tickets up to that game's maximum. All gift vouchers can be bought right here. They come with a voucher code, a redemption link, and customizable graphics & text, and can be printed or sent as an e-card.

What if I need to cancel/change my booking?

As with a show or concert, our games start at specific times and capacity is limited. However, we understand that schedule changes do happen. Refund/credit will depend on how far in advance you let us know that your plans have changed. Let us know by contacting us, either by phone or by e-mail. Here's our policy for all ticket changes/cancellations:

  • >48 hours' notice (>7 days for private events): Full booking credit toward a future game, or a full refund minus a 5% credit card processing fee
  • 24-48 hours' notice (3-7 days for private events): Full booking credit toward a future game (no refund available)
  • <24 hours' notice (<72 hours for private events): No refund or rebooking available